Frequently Asked Questions
1. How often should I get my windows cleaned?
We clean windows on various frequencies, from monthly, tri-annual, quarterly, or yearly. We will work with you to create a customized cleaning schedule to best fit your needs and budget. A popular schedule for residential window cleanings is quarterly service for exterior windows and bi-annual service for interior windows.
2. What makes Proclean different from other window cleaning companies?
-Highly skilled and knowledgeable window cleaning crews
-Fully insured with commercial liability and workman's compensation
-Impeccable reputation in Santa Fe for unmatched quality and customer service
-Top of the line equipment and biodegradable cleaning solutions
-Fair and transparent pricing
Our outstanding window cleaning service and customer satisfaction has earned us the trust of countless homeowners and businesses throughout the Santa Fe area.
3. Do I need to be home for my estimate?
We know you are busy and may not have time during the day to meet our estimator. We can prepare an estimate for your home with an assessment of the outside, examining items such as number of windows and degree of dust or debris buildup. We will them call or email you with your free estimate.
4. Do I need to remove my curtains or blinds before my window cleaning?
It is not necessary for you to remove curtains or blinds before our arrival, unless you prefer to do so. Let us handle this for you! Typically, our crews can work around nearly anything. We also provide blind cleaning as an optional add-on service. Cleaning blinds is time-consuming and tedious. We are here to assist you with this arduous task.
5. Do I need to be home during my window cleaning?
No you do not, but that is up to personal preference. Many of our repeat customers choose not to be home during the window washing. While you are at work, we will clean your windows and lock up your home after we leave, much like a housekeeper would.
6. Will I have any mess to clean up after you are finished?
No! Our crews will leave your home as clean as it was when they arrived, and your windows will be sparkling. Our professional crews are friendly, courteous and respectful of your home.
7. How long will my window cleaning service take?
Typical window washing services take between 2-4 hrs. For larger homes, it can take longer. We generally send a larger size crew for big jobs.